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Anonymous
 about Macy's
SVP, Enterprise Data & Analytics
1.0
Perhaps, this is why Macy's is going down the hill and will eventually file a bankruptcy.  Their application tool is just so stupid 

- can't download my resume properly so many things have to be manually entered...indicating that their IT just sucks and that probably translates into their poor e-commerce
- why do you collect my SS# and make a candidate go through the tax credit survey?  I didn't want to provide my social number so I stopped my application

Your competitors are winning because they know how to streamline stuff to make it easy for customers and job candidates.  Nobody wants to work for you knowing it's going down the hill so make it better if you want to get some decent talent.
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